Since orders are filled by MeLuna USA, MeLuna USA Terms and Conditions apply.
Coupon Codes
Coupons must be applied during checkout. No codes can be applied once the order has been placed
Orders placed with Incorrect Address
If you made a mistake during checkout and your order is being returned to us due to incorrect or insufficient address, we offer one free reship to a verified address
Return of Products
For hygiene reasons only unopened product may be returned for refund
Cancellations
Please use the cancellation form in your MeLuna USA order confirmation email to request a cancellation. Please note cancellations can only occur if received before the order is processed out and in shipping.